Keeping Up with Jack

Keeping Up with Jack

   Dog Walking, Senior Adventures and Pet Sitting

Frequently Asked Questions

Cancellation Policy: Any cancellations made with less than 48 hours notice will be charged at the full invoiced amount.

Late Fee: Any late payments will trigger a $15 fee.

Keys: A key should be provided during the meet and greet unless otherwise specified.

Key Drop Off and Pick Up: If key is not kept on file there will be a $7 pick up and drop off fee if this exchange must be in person.

Invoice and Payments: You will receive a monthly invoice if you are an ongoing client (dog walking), or a complete invoice (up to 72 hours) prior to your departure if you are an occasional client (pet sitting). Payment for ongoing clients is due at the end of the month while payment is due 24 hours before the first day of service for the occasional client.